Please note the following upon inquiry.

1. Each inquiry by email may not be replied individually.
   All emails will be replied on weekdays 10:00am to 6:00pm (except holidays and year-end/new year).
2. Inquiries may be replied by means other than email, depending on the matter of inquiry.
3. All personal information (including email, address, name, telephone number) will be used only for the purpose of replying to inquiry, unless otherwise notified in advance.
4. All promotional emails will not be accepted.
5. Requests for data reference or surveys will not be replied.
6. All replies from the Festival Office are intended for personal use. Please refrain from posting the content on bulletin boards or announcing to third party in any other way.
7. The Festival Office will not be responsible for any viral attacks, errors, or damages to computer while inquiry.